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We do know that you have arrived at this page because you are looking for your Zanaco Xapit account number, Sort codes and Branch codes. Kindly follow the following simple steps to access it.

Note that in the given  instructions below  we do have two groups of people – Non Zanaco Agents (Zanaco Customers) and Zanaco Agents. We have started with Non Zanaco Agents – showing them two methods (Method 1 and Method 2)  for checking their account details. 

For Zanaco Agents we only have one method.

When using this method make sure that:

  • Your network is good and
  • Your typing speed is also good

This is a good approach to avoid USSD disconnection.

  1. Dial *444#
  1. Enter 1 (Log in)
  1. Enter your PIN ( four digits only)
  1. Enter 6 (Manage  Account)
  1. Enter (00) two zeroes (NEXT)
  1. Enter 7 (View account Details)

If  you have successfully followed  this procedure your details will be shown as follows:

Name: Wisdom Mwale

Acc No:93XXXXXXXXXXX38 [this is your Account Number]

Acc Type: Xapit

Sort Code: 010093

Branch Code: 093

Acc Status: Active

  1. Dial *444#
  2. Enter 1 (Log in)
  3. Enter your PIN (four digits only)
  4. Enter option 2 (Send money)
  5. Enter 1 (Send to ZANACO)
  6. Enter 2 (Send Using Account Number)
  7. Enter a random account number having 13 digits starting with 93 and 11 other digits of your choice. E.g 9312345678901
  8. Enter 50 or any amount
  9. Enter 0 (for ngwee)or any number
  10. Enter 1 or any number as reference

At the end of these prompts, you will be shown two account numbers, the one you entered randomly (will be shown at first) and your account number (will be shown at last) as shown in the images provided.

WARNING: DO NOT PRESS 0 !!!!!!.

Tell us the method you are comfortable with in the comment section. You are also free to ask us where the challenge is.

As an Agent involved in mobile money business make sure that your Account number is saved somewhere, it is not advisable not to be familiar with your account number when you are dealing with finances. Additionally, it is important to be aware of other USSD Code as an Agent.

We only have one method of checking account numbers as an Agent, if you have another method share with us please we will appreciate it..

STEP 1: Dial *444#

STEP 2: Enter 1 (log in)

STEP 3: Enter your PIN

STEP 4: Enter 4 (Mange Account)

STEP 5: Enter 4 (View Account Details)

Your account number will be shown including Branch Code and Sort Code’

Remember to save your Account details online so that you are ever accessing them.

1. How do I check my Zanaco Xapit account number?  

To check your account number, you can dial *444# and follow the prompts for either Method 1 (Manage Account) or Method 2 (Send Money). Method 1 provides your full account details including sort and branch codes, while Method 2 only shows your account number.

2. What is the sort code and branch code for my Zanaco Xapit account? 

The sort code and branch code are shown when you use Method 1 to check your account details. After following the prompts (*444# → Log in → PIN → Manage Account → View Account Details), the sort and branch codes will be displayed along with your account number.

3. Can I find my sort and branch codes using Method 2?  

No, Method 2 only reveals your account number. For sort and branch codes, you need to use Method 1.

4. Why does my USSD session disconnect when I try to check my account details? 

A poor network connection or slow typing speed may cause the USSD session to disconnect. Ensure that you have a strong network signal and respond to the prompts quickly to avoid disconnection.

5. I am a Zanaco agent. How can I check my account details?  

 As a Zanaco agent, you can check your account details by dialling *444# and following the prompts: Log in → PIN → Manage Account → View Account Details. This method will display your account number, sort code, and branch code respectively.

6. Can I check my Zanaco Xapit account details online? 

The post recommends saving your account details online for easy access, but the methods provided focus on using USSD (*444#). If you prefer online access, you may need to log in through Zanaco’s online banking or mobile app services.

7. What should I do if I forget my Zanaco Xapit account number? 

You can retrieve your account number by following the steps outlined in either Method 1 or Method 2. It’s recommended to save the details somewhere safe for future reference.

8. What happens if I press 0 during Method 2?  

Pressing 0 will interrupt the process and may lead to a sending money to a wrong account. Follow the instructions carefully to avoid this issue.

9. What should I do if I encounter issues while checking my account details?  

 If you encounter any challenges, you can reach out for assistance in the comments section of the blog post or contact Zanaco’s customer support at 5000 for further help.

10. Is there an alternative method for agents to check their account details?  

 The blog post provides only one method for Zanaco agents to check their account details. However, if you know of an alternative method, you are encouraged to share it in the comments.

Checking your Zanaco Xapit account details, such as your Zanaco account number, Xapit account sort code, and Zanaco branch code, can be done quickly using the USSD code *444#. Whether you’re checking your Zanaco account balance, retrieving your Xapit account number, or verifying your sort and branch codes, the methods outlined offer simple solutions for both Zanaco customers and agents.

Remember to save your Zanaco mobile banking account details securely, as they are essential for managing your finances effectively. Should you encounter any difficulties in checking Zanaco Xapit account details or retrieving your information through the Zanaco *444# USSD service. You can also contact 5000 for customer care service. feel free to reach out for support or share your experiences in the comments section.

checking your Zanaco Xapit account details, including your account number, sort code, and branch code, is a simple and straightforward process, whether you are a regular customer or a Zanaco agent. For non-agents, there are two available methods, with the first method providing full account details and the second method revealing only the account number. Zanaco agents have a dedicated method to access their account information. It’s important to keep these details safe and accessible, as they are crucial for managing your finances efficiently. Should you encounter any issues, feel free to reach out for assistance or share your preferred method in the comments.

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